1. INTRODUCTION
1.1. Welcome to the Etsy platform (the "Site"). Please read the following Terms of Service carefully before using this Site or opening a Etsy account ("Account") so that you are aware of your legal rights and obligations with respect to Etsy Philippines Inc. and its affiliates and subsidiaries (individually and collectively, "Etsy", "we", "us" or "our"). The "Services" we provide or make available include (a) the Site, (b) the services provided by the Site and by Etsy client software made available through the Site, and (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video (including live streams), messages, tags, content, programming, software, application services (including, without limitation, any mobile application services) or other materials made available through the Site or its related services ("Content"). Any new features added to or augmenting the Services are also subject to these Terms of Service. These Terms of Service govern your use of Services provided by Shoppe.
1.2 The Services include an online platform service that provides a place and opportunity for the sale of goods between the buyer (“Buyer”) and the seller (“Seller”) (collectively “you”, “Users” or “Parties”). The actual contract for sale is directly between Buyer and Seller and Shoppe is not a party to that or any other contract between Buyer and Seller and accepts no obligations in connection with any such contract. Parties to such transaction will be entirely responsible for the sales contract between them, the listing of goods, warranty of purchase and the like. Etsy is not involved in the transaction between Users. Etsy may or may not pre-screen Users or the Content or information provided by Users. Etsy reserves the right to remove any Content or information posted by you on the Site in accordance to Section 6.4 herein. Etsy cannot ensure that Users will actually complete a transaction.
1.3 Before becoming a User of the Site, you must read and accept all of the terms and conditions in, and linked to, these Terms of Service and you must consent to the processing of your personal data as described in the Privacy Policy linked hereto.
1.4 Etsy reserves the right to change, modify, suspend or discontinue all or any part of this Site or the Services at any time or upon notice as required by local laws. Etsy may release certain Services or their features in a beta version, which may not work correctly or in the same way the final version may work, and we shall not be held liable in such instances. Etsy may also impose limits on certain features or restrict your access to parts of, or the entire, Site or Services in its sole discretion and without notice or liability.
1.5 Etsy reserves the right to refuse to provide you access to the Site or Services or to allow you to open an Account for any reason.
BY USING SHOPEE SERVICES OR OPENING AN ACCOUNT, YOU GIVE YOUR IRREVOCABLE ACCEPTANCE OF AND CONSENT TO THE TERMS OF THIS AGREEMENT, INCLUDING THOSE ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERENCED HEREIN AND/OR LINKED HERETO.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR SERVICES OR ACCESS THE SITE. IF YOU ARE UNDER THE AGE OF 18 OR THE LEGAL AGE FOR GIVING CONSENT HEREUNDER PURSUANT TO THE APPLICABLE LAWS IN YOUR COUNTRY (THE “LEGAL AGE”), YOU MUST GET PERMISSION FROM A PARENT OR LEGAL GUARDIAN TO OPEN AN ACCOUNT AND THAT PARENT OR LEGAL GUARDIAN MUST AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT KNOW WHETHER YOU HAVE REACHED THE LEGAL AGE, OR DO NOT UNDERSTAND THIS SECTION, PLEASE DO NOT CREATE AN ACCOUNT UNTIL YOU HAVE ASKED YOUR PARENT OR LEGAL GUARDIAN FOR HELP. IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A MINOR WHO IS CREATING AN ACCOUNT, YOU MUST ACCEPT THE TERMS OF THIS AGREEMENT ON THE MINOR'S BEHALF AND YOU WILL BE RESPONSIBLE FOR ALL USE OF THE ACCOUNT OR COMPANY SERVICES USING SUCH ACCOUNT, WHETHER SUCH ACCOUNT IS CURRENTLY OPEN OR CREATED LATER.
2. PRIVACY
2.1 Your privacy is very important to us at Etsy. To better protect your rights we have provided the etsy-vn.com Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how Etsy collects and uses the information associated with your Account and/or your use of the Services (the “User Information”). By using the Services or providing information on the Site, you:
(a) consent to Etsy collection, use, disclosure and/or processing of your Content, personal data and User Information as described in the Privacy Policy;
(b) agree and acknowledge that the proprietary rights of your User Information are jointly owned by you and Etsy; and
(c) shall not, whether directly or indirectly, disclose your User Information to any third party, or otherwise allow any third party to access or use your User Information, without Shopee’s prior written consent.
2.2 Users in possession of another User’s personal data through the use of the Services (the “Receiving Party”) hereby agree that, they will (a) comply with all applicable personal data protection laws with respect to any such data; (b) allow the User whose personal data the Receiving Party has collected (the “Disclosing Party”) to remove his or her data so collected from the Receiving Party’s database; and (c) allow the Disclosing Party to review what information have been collected about them by the Receiving Party, in each case of (b) and (c) above, in compliance with and where required by applicable laws.
3. LIMITED LICENSE
3.1 Etsy grants you a limited and revocable license to access and use the Services subject to the terms and conditions of these Terms of Service. All proprietary Content, trademarks, service marks, brand names, logos and other intellectual property (“Intellectual Property”) displayed in the Site are the property of Etsy and where applicable, third party proprietors identified in the Site. No right or licence is granted directly or indirectly to any party accessing the Site to use or reproduce any Intellectual Property, and no party accessing the Site shall claim any right, title or interest therein. By using or accessing the Services you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services, the Site and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services, the Site or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the contents of this Site on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this website).
3.2 You are welcome to link to the Site from your website, provided that your website does not imply any endorsement by or association with Etsy. You acknowledge that Etsy may, in its sole discretion and at any time, discontinue providing the Services, either in part or as a whole, without notice.
4. SOFTWARE
Any software provided by us to you as part of the Services is subject to the provisions of these Terms of Service. Etsy reserves all rights to the software not expressly granted by Etsy hereunder. Any third-party scripts or code, linked to or referenced from the Services, are licensed to you by the third parties that own such scripts or code, not by Etsy.
5. ACCOUNTS AND SECURITY
5.1 Some functions of our Services require registration for an Account by selecting a unique user identification ("User ID") and password, and by providing certain personal information. If you select a User ID that Etsy, in its sole discretion, finds offensive or inappropriate, Etsy has the right to suspend or terminate your Account.
31. GENERAL PROVISIONS
31.1 Etsy reserves all rights not expressly granted herein.
31.8 You agree to comply with all applicable laws, rules, regulations and guidelines relating to anti-bribery and corruption, including without limitation the United States Foreign Corrupt Practices Act and Hong Kong anti-corruption laws.
ORDER PROCESSING POLICY
The Vietnam Etsy Dropshipping model system is affiliated and operates based on the regulations and platform of the e-commerce platform Etsy, so when you join Etsy you must follow Etsy's order processing process.
Processing Time: When you receive an order from a buyer, you need to process it within 24 hours from the time the store receives the order.
Violation & Warning Fees
After 24 hours, if the store has not yet processed the received order, this behavior violates the agent's policies. To avoid additional costs, agents will be subject to a warning fee:
Level 1: Corresponding to 10% - 30% of the total order value. If paid within 24 hours, the penalty fee will be refunded to the store wallet after 48 hours.
Level 2: Corresponding to 30% of the total order value if the violation continues after 48 hours.
Store Termination: When you refuse to pay the above fines, it means you unilaterally request to stop doing business with Etsy. Etsy will close the store and freeze all transactions arising from your account system-wide.
Liquidation & Donation: When a final decision is made to permanently close a store, all remaining money in the account (after deductions) will be transferred by Etsy to the United Nations Children's Fund (UNICEF) to support child rights campaigns.
Deductions include:
- Commissions outside of capital
- Level 1 warning fee
- Level 2 warning fee
- Agent support money
- Personal income tax
- Currency conversion fee (for foreign currency transactions)
Legal Notices: Please send all legal notices to Etsy and attention to "General Counsel".
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